Health Plus BD
Development & Case Study
Project Overview
HealthPlus BD is a healthcare platform designed to connect patients with medical professionals across Bangladesh, India, and Thailand. The application facilitates appointment booking, remote consultations, and second medical opinions from renowned practitioners and institutions. Our team is currently engaged in optimizing the existing version while rolling out new features and delivering a completely revamped user interface and experience.
Problem Statement
The existing platform was functional but lacked scalability, user experience polish, and advanced communication features. Users faced limitations in secure interaction, document sharing, and tracking medical service requests. Additionally, the UI needed modernization to align with evolving expectations in digital healthcare services.
Solution Implemented
Implementing a secure, role-based login system with unique user-accessible URLs.
Introducing email-based notifications and reminder systems for key events (e.g., approvals, completions, pending requests).
Developing an integrated messaging system between patients and medical stakeholders for seamless communication.
Building an indexed, searchable system for managing service requests and documents.
Designing a fresh, modern interface that reflects trust, care, and accessibility.
Visual Design
We overhauled the UI with a mobile-first approach, emphasizing clarity and ease of navigation.
Soft, professional colors were used to reflect a trustworthy medical environment.
Custom icons, intuitive form layouts, and a structured dashboard were introduced to ensure both patients and healthcare providers could operate the system with ease.
Achievements
45% improvement in user session time post-UI redesign.
60% faster request handling due to better document and request indexing.
Significant reduction in missed appointments through the email reminder system.
Seamless onboarding of international medical experts due to user-friendly profile and permission setup.
Positive stakeholder feedback on the messaging and document management modules.
